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Powering California with PG&E’s Trusted Energy Solutions
Reliable electricity and gas services to keep your home and business running. From clean energy to dependable natural gas, PG&E delivers innovative and efficient solutions to meet the diverse energy needs of millions across California.
Experience PG&E’s Reliable Energy Supply
Reliable electricity and gas services to keep your home and business running
From clean energy to dependable natural gas, PG&E delivers innovative and efficient solutions to meet the diverse energy needs of millions across California.
Experience PG&E’s Reliable Energy Supply
Consistent electricity and gas service with unmatched dependability
PG&E’s strong infrastructure ensures steady power and gas supply — minimizing outages and maximizing performance for homes and businesses statewide.
PG&E Bill Payment Guide Simple and Secure Ways to Pay Your Energy Bill
Managing your Pacific Gas and Electric Company (PG&E) bill has never been easier. With multiple secure and flexible payment options, PG&E ensures that customers can choose the method that best fits their lifestyle. From online and phone payments to in-person and mail options, this guide outlines everything you need to know to pay your bill efficiently and on time.
How to Pay Your PG&E (Pacific Gas and Electric Company) Bill
1. Pay Online / pge pay bill / pg&e bill pay online
As a registered user (sign in to your PG&E account)
Bank account payment (ACH/e‑check): no fees.
Credit or debit card payment: $1.50 per transaction help.pge.com+13pge.com+13reddit.com+13.
One‑time payment / guest bill pay / pge one time payment (no registration required): $1.50 fee per transaction—bank or card—pge.com.
Helpful for electricity bill payment, gas bill payment online, or utility bills in general.
2. Pay by Phone / pge pay by phone / pg&e phone number / pg & e new service
Call (888) 346-1750 (PG&E billing/payment line) with your 11‑digit account number pge.com+6pge.com+6help.pge.com+6.
Fees: $1.50 for bank account or card payments over the phone help.pge.com+4pge.com+4help.pge.com+4.
This is your go‑to electric payment, pay my power bill, pay my gas bill, or pay light bill online option.
3. Pay by Mail
Send a check or money order payable to PG&E (Pacific Gas and Electric Company).
Include your statement stub and mail to the address on your bill—classic gas bill payment, electricity bill payment, or energy bill option.
4. Pay in Person / pg&e payment center / pge near me
Visit authorized neighborhood payment centers (including Western Union, CheckFreePay) to pay in cash or debit—no fees, typically post in two business days.
A convenient pay my bill in person or help with pge bill choice.
5. Recurring Payments / recurring card payments / bank autopay
Set up automatic payments via your online account:
Bank account: fee-free.
Card payments: $1.00 fee per transaction (limit up to $1,500) portlandgeneral.com+9pge.com+9bluettipower.com+9pge.compge.com+2portlandgeneral.com+2bluettipower.com+2.
Great for hassle‑free consumer energy bill pay and ensures you pay my PGE bill on time.
6. Pay Multiple Bills at Once
If you have multiple PG&E accounts (electricity, gas), link them under one online username. Then use “Payment Options” → “Pay Multiple Bills” to pay all at once—ideal if you pay multiple utility bills together.
7. Payment Plans & Due-Date Extensions / energy billing / pge billing
Choose a payment plan to split the balance into smaller monthly payments.
Request a due-date extension to delay your payment up to 30 days—both options via the website or by calling (888) 346-1750 pge.com+3pge.com+3pge.com+3.
8. Gift Payments / pay someone else’s bill
Make a gift payment for another account. Complete the “Energy Giving” form and mail it with your check to:
Or do it in person at a PG&E payment center. PG&E respects privacy and won’t share recipient balance pge.com+6pge.com+6bluettipower.com+6.
9. New Fees (Effective May 19, 2025) / upcoming changes to transaction fees
Residential customers: $1.50 fee for personal credit/debit card payments online or by phone.
Business customers: $6.95 for card payments; commercial cards incur a 1.95% surcharge reddit.com+1help.pge.com+1pge.com+1help.pge.com+1.
To avoid fees: use pge payment online with your bank account, ideally pay electricity bill online via a logged‑in session.
10. Additional Account Management / pge customer service / pge customer care / pg&e customer service number
Create or log into your PG&E account to:
Go paperless, track energy usage, set bill alerts.
Choose your bill due date, or enroll in EDI for business customers handling multiple meters.
For pge customer service number, call:
Residential: (888) 346-1750 (multiple language lines available) pge.com+1bluettipower.com+1portlandgeneral.compge.com+3pge.com+3pge.com+3.
For emergencies like outages, downed power lines or gas leaks: dial (888) 346-1750 or your local emergency numbers.
❗ Scam Alert
Be cautious of unsolicited calls or threats about utility shutoff. PG&E’s official pg&e phone number for payments is (888) 346-1750. If unsure, hang up and call PG&E via verified numbers to avoid utility scams
Stop Your PG&E Service Seamlessly
If you’re moving out or no longer need service at your current address, PG&E offers a hassle-free way to stop your gas and electric service. You can choose your shut-off date and confirm everything online or through customer support, avoiding unnecessary charges after you leave. PG&E ensures your final bill is processed accurately and efficiently. This way, you can focus on your next step, knowing your current services are closed out properly and securely.
Quickly discontinue gas or electric service when you move out. Schedule your stop date and avoid billing past your move date.
Complete the process online, even if you don’t have an account. Final bills are sent to your forwarding address or email.
How to Stop Service
Sign into your account or use One-Time Access.
Select Stop Service from the Start or Stop Service page.
Enter your stop date and answer safety questions (if applicable).
Review and submit your request.
An email confirmation will be sent after submission.
Fumigation Service Requests
Email requests at least 2 business days in advance.
Ensure clear meter access (provide gate codes if needed).
Call after fumigation to restore service with a re-entry notice posted.
When you are preparing to move out and need to discontinue gas and electric service, PG&E allows you to schedule a stop date that ensures you are no longer billed after your departure. You can sign into your account on the PG&E website or use One-Time Access if you prefer not to create an account. Once inside, you will select the Stop Service option and enter your desired stop date. In some cases, you may be asked safety-related questions, especially if access to the meter is necessary. After reviewing your submission, you will receive an email confirming that your request has been processed, and your final bill will be sent either to your new forwarding address or email address.
If you are requesting a service stop for fumigation purposes (for example, termite treatment), PG&E asks that you email your request at least two business days in advance of the scheduled fumigation. You’ll need to ensure clear access to the gas meter, including any necessary gate codes or keys. After fumigation is complete, you must contact PG&E to have service restored, ensuring a valid re-entry notice is posted on-site. These extra steps help ensure both safety and compliance with state regulations when gas service is temporarily stopped.
Start Your PG&E Service with Ease
Moving into a new home or business location? PG&E makes it simple to start your gas and electric service. Whether you’re setting up utilities for the first time or restarting after a break, the process is quick and straightforward. You can easily schedule your service to begin on a date that works best for you, ensuring everything is ready when you arrive. With user-friendly online tools and responsive customer support, activating your account and getting power flowing has never been easier.
If you are moving into a new home or apartment and need to start gas and electric service with PG&E, the process is straightforward and can be done up to 60 days before your desired start date. New customers can visit the PG&E website, navigate to the Start Service page, and select the “New to PG&E” option. Here, you will be asked to provide your name, identification information (such as a driver’s license or Social Security number), and the address where you want service. You’ll also choose a start date, select an electric rate plan that suits your usage, and provide contact details like a phone number and email address. Once submitted, you’ll receive confirmation that your request is being processed.
For existing PG&E customers who are adding a new address, you can sign into your online account and select the Add Another Address feature. This lets you set up service at your new location without disrupting service at your current home. You’ll enter the new address, choose a start date, select your rate plan, and confirm your contact details. If you don’t have an online account, you can either create one using your PG&E account number and Social Security number or use One-Time Access with basic information like your last name, ZIP code, and last four digits of your SSN. Solar customers, however, are required to call PG&E at (888) 346-1750 to initiate service, as their accounts involve additional setup details.
Easily start gas and electric service for a new or existing address.
Schedule your service up to 60 days in advance.
Choose your rate plan and manage recurring payment options.
Solar customers must call (888) 346-1750 to initiate service.
How to Start Service
New or former PG&E customer
Go to Start Service and select “New to PG&E.”
Enter your name, identification, and new service address.
Choose a start date (within 60 days), select your electric rate plan, and provide contact info.
Review and submit your request.
Current customer adding a new address
Sign into your account and select Add Another Address.
Enter your new service address and start date.
Select your electric rate plan and contact info.
Review and submit.
No online account?
Create an account with your PG&E account number and last 4 digits of your SSN.
Or use One-Time Access with your last name, ZIP code, and last 4 digits of SSN.
Transfer Your PG&E Service to a New Address
Relocating within California? PG&E makes it easy to move your service from one address to another without interruption. You can schedule both the stop at your old location and the start at your new address in one smooth transaction. This coordinated process helps you avoid gaps in service and unnecessary stress. Whether you’re moving across town or to a new city, PG&E helps ensure your utilities are ready when you arrive, so you can settle into your new space with confidence.
How to Transfer Service
Sign into your account and select Transfer Service.
Enter stop/start dates and new address.
Choose an electric rate plan and provide contact details.
Review and submit your request.
Eligibility Notes
Call (888) 346-1750 if:
You’re the first occupant in a new home.
You have prior credit issues with PG&E.
You are a solar customer at a solar-equipped address.
For customers who are moving to a new address within PG&E’s service area and want to transfer their service seamlessly, PG&E makes it possible to stop service at your old address and start it at your new location in one easy transaction. After signing into your account, you can select the Transfer Service option. Here, you’ll provide the stop date for your current address, the start date for your new address, and input the new service location information. You will also select an electric rate plan for the new home and provide updated contact information to ensure timely communication. Once you review and submit the request, PG&E will confirm the transaction and schedule your service transfer accordingly.
It’s important to note that some situations require direct assistance from PG&E. For example, if you are the first person to occupy a brand-new home, have had past credit issues with PG&E, or are transferring service to or from a solar-equipped address, you’ll need to call (888) 346-1750 to complete your transfer. These cases may require additional verification or documentation. By planning ahead and using PG&E’s online tools or customer service lines, transferring your service can be a smooth process that ensures uninterrupted access to electricity and gas as you move from one home to another.